Overview

Bybit is a popular cryptocurrency exchange and derivatives platform. Signing in to Bybit requires your registered email address or phone number and your password. This guide covers web and mobile login flows, two-factor authentication (2FA), common login problems, account recovery, and safety best practices.

How to sign in (Web)

  1. Open your browser and go to the Bybit website.
  2. Click Log In in the top-right corner.
  3. Enter your registered email or phone number and password.
  4. If you enabled 2FA, enter the code from your authenticator app (e.g., Google Authenticator) or SMS code when prompted.
  5. Optional: enable "Remember Me" only on a private device. Avoid on shared/public computers.

Tip: Use a modern browser, clear cache/cookies if you face display issues, and ensure no browser extensions are interfering with the login page.

How to sign in (Mobile — iOS & Android)

  1. Open the Bybit app on your device.
  2. Tap Log In and enter your email/phone and password.
  3. Confirm 2FA when requested. Biometric sign-in (fingerprint/Face ID) can be enabled for convenience after first login.

Two-Factor Authentication (2FA)

2FA adds a second layer of security. Recommended options:

  • Authenticator app: Google Authenticator, Authy, or similar — most secure.
  • SMS: usable but less secure due to SIM-swap attacks.

When enabling 2FA, save backup codes in a safe place. If you lose access to your 2FA device, backup codes or account recovery steps are required.

Troubleshooting common login issues

  • Incorrect password: Use the "Forgot password" flow to reset via your registered email or phone.
  • 2FA code not accepted: Check device time sync (authenticator apps require accurate time). Re-sync or reinstall the app if needed.
  • App crashes or blank page: Update the app or browser; clear cache; try a different device.
  • Blocked IP or suspicious activity: You may need to complete additional verification or contact support.

Account recovery

If you cannot log in, follow these steps:

  1. Use "Forgot password" to initiate a reset via email/phone.
  2. If you lost 2FA, search for the platform’s "2FA reset" or "Unable to login" help flow; be prepared to provide ID verification and other requested information.
  3. Contact official support only through the exchange's verified channels. Do not share passwords, 2FA codes, or recovery codes with anyone.

Security best practices

  • Use a unique, strong password and a trusted password manager.
  • Enable 2FA (authenticator app preferred).
  • Beware of phishing: always verify the URL, bookmarks, and official app sources.
  • Keep software and OS updated; avoid public Wi-Fi for financial actions.

Quick FAQ

Q: Can I use email and phone interchangeably to log in?
A: This depends on how you registered. Use the credential you originally registered with or try both options if supported.

Q: What if I suspect my account was compromised?
A: Immediately change your password, revoke API keys, disable withdrawals if possible, and contact support via official channels.